News & FAQ

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News & Offers

Salon recycling

We have become increasingly concern with the volume of waste we are producing and have decided to increase the amount we recycle. ♻️
The amount of PPE both clients and our therapists are having to use is vast, this added to the high use of cleaning paper towels and nail foils we throw away, is crazy!
Salon Sustainability’s’ PPE Recovery Initiative has been created to help salons dispose of their personal protection equipment. All recovered PPE will be turned into clean, renewable energy to local communities.
100% of their profit from selling on waste for recycling goes directly to support the industry’s charity, HABB (Hair and Beauty Benevolent) & along the way, they give business and employment to Enham Trust, a leading UK disability charity committed to supporting disabled people to live, work & enjoy life.
We have joined up with Salonsustainabilityclub and now have PPE disposal boxes on both the treatment room level and in the nail lounge on our first floor, with an additional box to recycle all the nail foils we use to soak and remove your gel polish.
We will be adding a £1 ‘Green recycling fee’ to every booking to help to pay for the additional cost of this recycling service.
Thank you for helping us become more sustainable and put our salon waste to good use.

GIFT VOUCHER EXTENTIONS

Vouchers have all been extended to accommodate periods of forced salon closure due to Covid 19 lockdowns – the extension dates are to allow us time to accommodate and stagger your bookings and the usage of these vouchers.

We have decided as a gesture of good will to include all vouchers that were due to expire from January 2020 before the 1st national lockdown started.

Vouchers can be used towards treatments or Products. (Vouchers can still be re-deemed during all lockdown periods on retail purchases)

Vouchers that were purchased January 2019 – January 2020 may be required to top to meet the current cost of the treatments, as our prices have had to rise twice within that time, and we cannot offer treatments at a price from 2 years ago.  (When a voucher was purchased for a specific treatment not an amount)

If you have trouble redeeming your gift voucher within its valid period, please get in touch BEFORE it expires, and we will extend it for you and make your booking – vouchers that are expired (in this case – with an expiry date of December 2019 and before) cannot be adjusted or accepted.

Lost vouchers – We can often find your voucher number for you, so please get in touch. However….. This isn’t always possible and cannot be relied upon. Please bring along your gift voucher with you to your treatments and hand over in place of a payment. If you do not have your voucher and we have no named record of it, please expect to pay for your booking.

Voucher Purchase Date Voucher Expiry Date New Expiry Date
January 2019 January 2020 31st August 2021
February 2019 February 2020 31st August 2021
March 2019 March 2020 31st August 2021
April 2019 April 2020 31st August 2021
May 2019 May 2020 31st August 2021
June 2019 June 2020 31st August 2021
July 2019 July 2020 31st September 2021
August 2019 August 2020 31st September 2021
September 2019 September 2020 31st September 2021
October 2019 October 2020 31st September 2021
November 2019 November 2020 31st October 2021
December 2019 December 2020 31st October 2021
January 2020 January 2021 31st October 2021
February 2020 February 2021 30th November 2021
March 2020 March 2021 31st December 2021
April 2020 April 2021 31st December 2021
May 2020 May 2021 31st December 2021
June 2020 June 2021 31st December 2021
July 2020 July 2021 31st December 2021
August 2020 August 2021 31st January 2022
September 2020 September 2021 28th february 2022
October 2020 October 2021 31st March 2022
November 2020 November 2021 30th April 2022
December 2020 December 2021 31st May 2022
January 2021 January 2022 18month from date of purchase
February 2021 February 2022 18month from date of purchase
March 2021 March 2022 18month from date of purchase
April 2021 April 2022 18month from date of purchase
May 2021 May 2022 Back to 1 year validity

The rules when we re-open

The salon is following very strict guidelines from the government with how we can carry our beauty treatments.

# Patch test are required for all lash and brow tint or lift treatments for your first treatment booked and also after any additional vaccinations- Please call in 9-5pm Monday – Saturday the week before your treatment. 

Please read the long list of do’s and don’t below – these will also be emailed to every client before each treatment.

* You MUST complete a client consultation form at least every 4 months – A different form will be required for each type of treatment. This will be emailed to you prior to your treatment. If you do not receive it, please call the salon.

* If you have any symptoms of Covid – 19 or are feeling unwell, please CALL us ASAP to re-arrange your appointment. This is to keep our therapists and clients well.

* If you have returned to this country for any reason you must follow the quarantine rules and only make an appointment once this time has past. If you are cabin crew – you MUST have a negative Covid Test on your return to the UK and before your appointment.

* Please come to your treatment alone – (No Children, friends or Dogs! Unless they are assistant dogs)

* We politely request you continue to wear a face covering for your treatments (this can be provided) Many of our staff will not be fully vaccinated until later this summer and many clients still feel nervous about being out with the general public.

* Your therapist will continue to wear a face  mask whilst performing your treatments.

* Refreshments will now be available.

* PLEASE arrive only at your appointed time to avoid any client overlap. Being late will result in your treatment time being cut short and being early may cause overcrowding in our waiting area, and you may need to wait outside.

* Our waiting area will have 2 chairs inside from 19th July, however you are welcome to continue to wait for your appointment outside should you wish to.

Please note there is NO Customer parking available at the salon.

* Should you wish to purchase products you can do this by either calling ahead to place your order, make payment and arrange a collection OR we would love to see you in the shop. You can also shop with us online Click Here To Shop

* We have increased our already strict cleaning and hygiene routines within the salon. We are now using hospital grade antiviral cleaning mists and solutions and have decided to keep these in place.

 

Ruth and the Profiles Team x

 

Join Our Team?

Are you a fully qualified beauty therapist looking for a new role?

Please send your CV and a covering email to Ruth and Hannah profileshassocks@gmail.com